Privacy Policy

This policy explains how we collect, use, and protect your personal information.

Information We Collect

We collect contact details and location information you provide in enquiry forms, as well as basic technical data such as IP address for security.

How We Use Information

Information is used to deliver our recovery services, contact you regarding your request, and improve our operations.

Sharing

We do not sell your data. We may share information with insurers or roadside partners solely to complete your request.

Security

We use reasonable administrative, technical, and physical safeguards to protect your data.

Your Rights

You may request access, correction, or deletion of your data where legally permissible by contacting us.

Retention

We retain records only as long as necessary for service delivery and legal obligations.

Privacy and data protection
Your Privacy

Committed to Protecting Your Data

We collect only what’s necessary to provide our services and keep your experience safe and efficient.

  • Minimal data collection
  • Secure storage and access controls
  • Clear data retention policies

Lawful Basis

We process data to fulfill your recovery request and for legitimate interests like security and fraud prevention.

Cookies

We may use essential cookies to support site functionality and security. You can control cookies in your browser.

Third Parties

When necessary, we work with trusted partners (e.g., insurers) strictly for service delivery purposes.

Your Choices

Access, Correct, or Delete

Submit a request via our contact page to exercise your rights where applicable.

  • Request a copy of your data
  • Ask for corrections
  • Request deletion, subject to legal obligations
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Questions?

Contact our team for more information about how we process your data.

Contact Us