Privacy Policy
This policy explains how we collect, use, and protect your personal information.
Information We Collect
We collect contact details and location information you provide in enquiry forms, as well as basic technical data such as IP address for security.
How We Use Information
Information is used to deliver our recovery services, contact you regarding your request, and improve our operations.
Sharing
We do not sell your data. We may share information with insurers or roadside partners solely to complete your request.
Security
We use reasonable administrative, technical, and physical safeguards to protect your data.
Your Rights
You may request access, correction, or deletion of your data where legally permissible by contacting us.
Retention
We retain records only as long as necessary for service delivery and legal obligations.
Committed to Protecting Your Data
We collect only what’s necessary to provide our services and keep your experience safe and efficient.
- Minimal data collection
- Secure storage and access controls
- Clear data retention policies
Lawful Basis
We process data to fulfill your recovery request and for legitimate interests like security and fraud prevention.
Cookies
We may use essential cookies to support site functionality and security. You can control cookies in your browser.
Third Parties
When necessary, we work with trusted partners (e.g., insurers) strictly for service delivery purposes.
Access, Correct, or Delete
Submit a request via our contact page to exercise your rights where applicable.
- Request a copy of your data
- Ask for corrections
- Request deletion, subject to legal obligations